Hospitality level 2 Apprenticeship Review
at McDonald's
Level 2 Apprenticeship
Hospitality Management
Eastbourne, East Sussex
Review Submitted: March 2025
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role of my Job is to help customers with their needs and any questions they may have and to make sure I am delivering delicious and fast food to our customers and so that its good quality standard and also make sure our customers feel special when dining at our restaurant whilst also learning more about the hospitality industry.
To what extent do you enjoy your programme?
4/5
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
New Skills I have learnt, is how to use more positive body language and also how to make customers feel appreciated by asking them simple questions such as, how there day is and also speaking about the weather.
Structure and Support
How well organised/structured is your programme?
5/5
My Structure is organised very well with my work schedule as it fits in perfectly with how many days, I work a week and also gives me enough time to research about Hospitality and everything I need.
How much support do you receive from your employer?
5/5
I receive all the support I need by asking any questions I am unsure on, and my employer will always answer any Questions I may have.
How much support do you receive from your training provider when working towards your qualifications?
5/5
All the Support I need, very friendly and always able to help me with anything I am feeling unsure on weather its Hospitality or any other questions I may have.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Helps me very much in McDonalds as I am constantly dealing with customers and also helps me become better at my role by showing me the correct skills to implement to become a better worker and make customers feel more appreciated.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Not that Im aware of
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
Flexible hours, Good Pay, works well with studying, very well-established business and also gives you the chance to socialise with employees and work as a team.
What tips or advice would you give to others applying to McDonald's?
Tips I would give to people applying is, make sure your dressed smart for the interview, understand what the Job requirements are, be polite, show why you want to work there.
