Executive Officer Review

Item: Executive Officer at Department for Work and Pensions
Rating: 4.8
Author: Anonymous

at Department for Work and Pensions

Level 2 Apprenticeship

Logistics and Operations

Swindon, Wiltshire

Review Submitted: March 2025

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

4.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

Review claimant's payments and circumstances and fixing any discrepancies.

To what extent do you enjoy your programme?

5/5

I enjoy my programme a lot because I get to learn while I'm working, which works amazing for my brain.

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

Some skills I've gained were: confidence, determination, patience, adaptability and organisation.

Structure and Support

How well organised/structured is your programme?

5/5

My Programme is very well organised due to the freedom it gives me to create my own routine and manage my time to a way that works for me.

How much support do you receive from your employer?

5/5

I receive a lot of support from my employer, any time I might be overwhelmed and struggling to keep up, I get offer time off work to keep up with my course work. Also, I've had some workshops on certain modules to help me with completing them.

How much support do you receive from your training provider when working towards your qualifications?

5/5

My training provider [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions], has been amazing with all the support she's given me since the start. I've learned great things with her, for example: managing my time wisely and knowing my limits. She really has helped me with all the stress that comes from this.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

It helps me to know the correct way to deal with clients and what route to take in challenging situations, as well as, given me great leader knowledge.