Regional Fraud Investogator Review

Item: Regional Fraud Investogator at Department for Work and Pensions
Rating: 5
Author: Anonymous

at Department for Work and Pensions

Higher Level Apprenticeship

Customer Service

Wakefield

Review Submitted: March 2025

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

I am regional fraud investigator. I investigate cases involving benefit fraud

To what extent do you enjoy your programme?

5/5

it is very in depth and I have gained a lot of new knowledge. It has helped immensely with my day to day job

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

I knew nothing about fraud investigation before starting this role and therefore have learnt everything

Structure and Support

How well organised/structured is your programme?

5/5

Very well organised. The learning days are structured well and spaced out accordingly. I am given the opportunity to manage my own time in order to complete any assignments I am set.

How much support do you receive from your employer?

5/5

I supported really well by my TL. I am given plentiful opportunity to manage my own time in order to complete my learning.

How much support do you receive from your training provider when working towards your qualifications?

5/5

The training provider or more so my tutor is available to contact any time even outside the learning days

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

Everything I have learn t is relevant to my role. All the knowledge I have obtained is was new to me

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

We have many events organised in my office through HASSRA. There are also opportunities for me to join activities outside the office, also through HASSRA