customer care Review
at McDonald's
Level 2 Apprenticeship
Customer Service
Ashford, Kent
Review Submitted: March 2025
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
3/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Helping customers and assisting them on their needs. Work with fast food.
To what extent do you enjoy your programme?
5/5
Very much!!
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Confidence and maturity.
Structure and Support
How well organised/structured is your programme?
5/5
It’s very well structured, wish we had more 1on1 time with my coach
How much support do you receive from your employer?
2/5
Yeah, a bit I guess.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Loads, a lot of help with my work.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It helps me a lot, especially with my future
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, charity events.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
It’s fun and made alot of friends.
What tips or advice would you give to others applying to McDonald's?
Be yourself,
