Senior shift manager Review
at McDonald's
Higher Level Apprenticeship
Hospitality Management
Newton Aycliffe
Review Submitted: March 2025
Overall Rating
4.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
3.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
managing shifts including overseeing operations day to day, ensuring shifts sre profitable through labour and food cost management. Leading my team to excellence and hit targets
To what extent do you enjoy your programme?
5/5
I really enjoy it- I look forward to my apprenticeship day every day and I find it really engaging
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes definitely so far I have learnt about how self awareness is really important as a leader which has really helped me motivate my team. I have also been using the different types of leadership throughout my shift running which has allowed me to lead a lot more effectively
Structure and Support
How well organised/structured is your programme?
4/5
Very organised- work is set out into months and each tasks have specific daily deadlines allowing me to stay on track. Webinars are also given in lots of notice
How much support do you receive from your employer?
4/5
A lot they help me plan in different tasks to help me go towards my OTJ hours and I am given a full work day weekly to complete my work.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Loads absolutely cannot fault [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions], always able to contact for any questions any time any day and replies quickly with any answers. Great guy to get on with and makes the lessons fun
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel it 100% helps me perform better in my role as I have discovered a lot about people and motivation and this has meant i have been able to lead my team to success through motivation meaning I am achieving better results
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
no
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
Just for the opportunity to do the apprenticeship. I also really enjoy my role and what I do day in day out
What tips or advice would you give to others applying to McDonald's?
Mcdonalds is all about the people so you need to ensure you are supportive and motivating
