Project Support Officer Review

Item: Project Support Officer at Department for Work and Pensions
Rating: 4.5
Author: Anonymous

at Department for Work and Pensions

Higher Level Apprenticeship

Project Management

Westminster

Review Submitted: March 2025

Overall Rating

4.5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role

4/5 - Skills Development

4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

Supporting Business case and Benefits Manager in maintaining the Benefit tracker. Collating relevant source material and data for use in the Benefits Realisation Plan. Support the Business Case Manager in collating relevant source material for the Business case. Support the BC and BR team with organising key meetings.

To what extent do you enjoy your programme?

4/5

I have enjoyed every bit of the programme right from the beginning. Live events have been very useful.

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

Risk Management, Planning, Quality Management, Governance, Stakeholder and Communication Management, Leadership, Communication and Drive for Results.

Structure and Support

How well organised/structured is your programme?

4/5

It is well organised but there is scope to improve further.

How much support do you receive from your employer?

5/5

I have received complete support from my employer and thanks to my Line Manager.

How much support do you receive from your training provider when working towards your qualifications?

4/5

I have received good support from my training provider. Also prep during live events were helpful in passing my APM exams.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

4/5

It has boost my confidence a lot. My confidence in understanding the context of the project or programme has been improved a lot.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

4/5

Sometime. Mostly, i have been focusing on preparing for my apprenticeship.

Recommendations & Advice

Would you recommend Department for Work and Pensions to a friend?

Yes

Why?

So far it has promoted equality and gave everyone chance to learn and develop themselves. Hope I will be given chance again to work within the project after my apprenticeship is completed.