Digital Support technician Review
at Computacenter
Level 3 Apprenticeship
Computer Science
Hatfield, Hertfordshire
Review Submitted: March 2025
Overall Rating
3.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
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Overview of Role
3/5
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Skills Development
3.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
My Role as a Digital Support Technician Apprentice Includes working In The service Tools team where i help onbarding customers onto servicenow , My day-to-day usually includes checking for tickets Assigned to me on our incident management Platform BMC remedy, and complete them, These tickets usually be configuring a user on service now, also I often work on datasets where I import the data into servicenow and complete datasets for clients with the mentorship of my colleagues
To what extent do you enjoy your programme?
3/5
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Structure and Support
How well organised/structured is your programme?
3/5
How much support do you receive from your employer?
3/5
How much support do you receive from your training provider when working towards your qualifications?
3/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Recommendations & Advice
Would you recommend Computacenter to a friend?
Yes
Why?
I would definitely recommend Computacenter to a friend because of their excellent apprenticeship schemes and graduate placements. These programs offer a fantastic opportunity to develop skills, gain hands-on experience, and build a long-term career in the tech industry. Computacenter provides a supportive and growth-focused environment, which helps young professionals gain the confidence and expertise needed to succeed. Additionally, the company’s people-focused culture is a huge factor – it’s clear that employees genuinely enjoy working there, as many tend to stay for an average of 8 years.
What tips or advice would you give to others applying to Computacenter?
Computacenter values individuals who are eager to learn and grow. Highlight any relevant experience, even if it’s through internships or personal projects, and demonstrate how you align with their culture Also, research the company thoroughly to understand its values and services, so you can show how you’ll contribute to its success
