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Higherin
NatWest Group

Infrastructure Analyst Review

at NatWest Group

Higher Level Apprenticeship

Information Technology

Edinburgh

Review Submitted: March 2025

Overall Rating

3.5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
3/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role centers around maintaining IIS web servers through incidents and change management.
To what extent do you enjoy your programme?
4/5
I enjoy the tasks I do in my job, I just wish the learning was more geared towards my role instead of IT in general

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
I have learnt a good deal about managing an IIS system, project management, ticket management, change management, ticket management and the Agile framework

Structure and Support

How well organised/structured is your programme?
3/5
QA have changed their requirements constantly and the web page tells you one way of completing something whilst the tutors tell you another
How much support do you receive from your employer?
3/5
How much support do you receive from your training provider when working towards your qualifications?
2/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
The training provided by QA is geared towards too broad an audience and has rarely taught me anything relevant to my position
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5

Recommendations & Advice

Would you recommend NatWest Group to a friend?
Yes
Why?
Good people, good opportunities, nice benefits and has career prospects
What tips or advice would you give to others applying to NatWest Group?
Make sure you set yourself a good learning plan early on that incorporates more of your team giving demonstrations or you learning on your own. Do not wait for others to tell you how to do something
In This Review
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