Network Engineer Apprentice Review
at Computacenter
Higher Level Apprenticeship
Computer Systems Engineering
Hatfield, Hertfordshire
Review Submitted: March 2025
Overall Rating
4.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Day to day, I deal with network operations activities, this includes dealing with incidents and changes - both physically installing equipment and remoting into equipment around the world .
To what extent do you enjoy your programme?
4/5
Yes - I enjoy the mix for learning industry qualifications and applying my skills that I have gained; it generates a positive feedback loop where it makes me more motivated too learn more skills and improve.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, I have gained my CompTIA network+ and Security+ - I have also learnt how too operate in the workplace, with presentations and interpersonal skills massively increasing. I can now operate independently or as a team, and now have the ability too research fixes and solutions if unsure
Structure and Support
How well organised/structured is your programme?
4/5
I feel like I have a structure day to day and know my tasks during the day - however I do lack slightly a vision of a long term structure.
How much support do you receive from your employer?
5/5
I receive a large amount of support from my employeer, my manager and in workplace mentor both provide leadership and consideration; I also have a dedicated team in HR that helps me with any issues with my learning provider and my apprenticeship.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a large amount of material from my learning provider with both industry standard courses and in person teaching; I also had workshops before my projects too help me plan and execute them. I would like slightly more support when it comes too my End Point Assessment material as the knowledge is being taught but I not 100% how it would look.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Yes, industry standard certificates help me perform in my role and give me knowledge in other roles close but not including my role - so I have a wide range of knowledge of both in and out of my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
I get involved with extra activity's out of work with both my team and other apprentices, we have a budget each year for team bonding - I have also been invited todo other outreach events.
Recommendations & Advice
Would you recommend Computacenter to a friend?
Yes
Why?
Because it is environment that provides both professional and personal growth - there is a large support structure in place and the use of highly rated training providers which there is constant communication between the two which means issues get sorted quickly.
What tips or advice would you give to others applying to Computacenter?
Be yourself - managers know that you won't be perfect, they just want too see passion for the role and curiosity.
