Customer Success Apprentice Review
at Experian
Degree Apprenticeship
Business Operations
London
Review Submitted: March 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Build relationships with my accounts as an account manager.
To what extent do you enjoy your programme?
5/5
I love the programme it really links to my job role
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes developed my communication skills and learnt how to up sell products. Also learnt how to manage my time and network with the correct individuals.
Structure and Support
How well organised/structured is your programme?
5/5
It is well organised and I know when my deadlines are.
How much support do you receive from your employer?
5/5
I am enrolled on to an early careers team which is great at providing support
How much support do you receive from your training provider when working towards your qualifications?
5/5
A great amount
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It helps me to perform better in my role by teaching me how to up sell. It has been really helpful so far.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes I have recently attended a networking event with all early careers cohorts
Recommendations & Advice
Would you recommend Experian to a friend?
Yes
Why?
The culture
What tips or advice would you give to others applying to Experian?
Be yourself
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