Fraud Investigator Review

Item: Fraud Investigator at Department for Work and Pensions
Rating: 4.6
Author: Anonymous

at Department for Work and Pensions

Higher Level Apprenticeship

Birmingham

Review Submitted: February 2025

Overall Rating

4.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

4.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

My role is of a Fraud Investigator role. I am very new to this role so i am still learning. My tasks involve looking through benefit systems and other internal systems and bank accounts to recognise patterns of error and fraud. It also involves attending arrests and gathering evidence from scene and assisting in IUC interviews around the country.

To what extent do you enjoy your programme?

5/5

I absolutely LOVE learning and i am really enjoying learning so much new material regarding fraud and error in DWP and wider society. I am blown away by the support system available to us apprentices in DWP, so much support and encouragement for us to really do well in our course. I am hoping to pass with flying colours, i want that distinction.

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

I am still learning, new skills i have picked up how to spot trends on bank statements and on welfare systems. I am learning how to create spreadsheets, learning how to write good quality essays and also fraud legislation and how to apply them.

Structure and Support

How well organised/structured is your programme?

5/5

The structure is EXCELLENT! I have classroom based learning as well as online and i have a brilliant cohort and we all support each other. My trainer is absolutely fantastic.

How much support do you receive from your employer?

5/5

I have received 100% from my employer and my management have said they will make sure i pass my course. I am allowed 20% each week to dedicate towards my apprenticeship

How much support do you receive from your training provider when working towards your qualifications?

5/5

I have received excellent support from them and i know i can contact them anytime. Any questions i have asked they are there on hand to answer and they encourage to ask questions

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

It helps understand the laws and legislation around my role and how to apply them in my role . It is vital that i understand these to be able to perform in my role

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

2/5

I am part of HASSRA which is a paid membership for DWP employees and i have plenty of opportunities through them and also lots of discounts. Any free extra curricular activities in DWP i am not aware of but i would like to know about them.

Recommendations & Advice

Would you recommend Department for Work and Pensions to a friend?

Yes

Why?

Excellent work life balance and flexibility. Lots of support available to help you perform at your best. They really care about my health and wellbeing. I am a mom and my work allows me flexibility to be there for my kids.

What tips or advice would you give to others applying to Department for Work and Pensions?

Enjoy the work and learn, make friends, be invested into developing yourself and make sure to push for development. If something does not look right to you and feel right always raise this.

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