Fraud Investigator Review

Item: Fraud Investigator at Department for Work and Pensions
Rating: 3.9
Author: Anonymous

at Department for Work and Pensions

Higher Level Apprenticeship

Social Work

Lincoln

Review Submitted: February 2025

Overall Rating

3.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role

4/5 - Skills Development

3.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

The investigation involves identifying and addressing potential cases of benefit fraud. On a day -to- day basis, we gather information, follow various lines of enquiry and systematically work to either prove or disapprove the allegations. this process includes analysing evidence, conducting interviews, and collaborating with relevant agencies to ensure a thorough and fair investigation.

To what extent do you enjoy your programme?

4/5

I find this program highly engaging and rewarding. The investigative nature keeps things dynamic and I appreciate the opportunity to make a meaningful impact. It has also helped me to grow both professionally and personally, especially in understanding human behaviour and handling situations with empathy and fairness.

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

I have gained a deep understanding of laws and regulations, strengthening my knowledge on legal requirements, analytical thinking, and reasoning skills. .This has enabled me to assess cases objectively, without making any assumption or bias to influence my judgement. Additionally, it has enhanced my emotional intelligence, allowing me to handle investigations with greater empathy and professionalism.

Structure and Support

How well organised/structured is your programme?

4/5

The program is well - structured, guiding me from functional concepts to more advanced applications. It has helped me understand not only the basic needs and their necessity but also the broader implications of legal and investigative processes.

How much support do you receive from your employer?

4/5

I have received excellent support from my employer, which has greatly contributed to my development. This support has played a crucial role in helping me grow both professionally and personally.

How much support do you receive from your training provider when working towards your qualifications?

3/5

Training providers offer valuable guidance and support throughout the program. There are quarterly reviews between myself and my benefiting my role. Additionally, we are encouraged to provide the feedback on each modules, ensuring that the training continues to eet our needs and contributes effectively to our work.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

4/5

My training has significantly helped me perform better in my role. It has equipped me with necessary skills and knowledge to handle tasks more efficiently, make informed decisions, and approach challenges with confidence.