Business and Technology apprentice Review

An overview of my role is that I am within Inside Sales. Some of the day to day activities are processing orders for our customers, looking at order reports, finding Estimated Delivery Dates and Proof of deliveries for our customers. As well as this we need to liaising with internal and external teams. I would also have a study day once a week, which would be task sheets from Babington.

The programme is structured well with you having one day for your studies and four days working on the job a week. There are a lot to learn on the job, however the company are good at organising training on areas we need to learn, know and develop. Having that one day for studies as well gives you a good work and study balance as you know you can focus that one day on getting things done from task sheets and more. When it comes towards the assessment time this is organised quite well in terms of the programme more time to work on preparing for these assessments.

From my employer I receive a lot of support for a variety of different reasons and they are always wanting the best for us and pushing us to achieve more.

From my training provider, I receive a lot of support when working towards my qualifications with all my task sheets marked and with good constructive feedback and any improvements that could be made or points to remember for the assessments. As well as this I have been given support when working towards my qualifications with my skills coach who is always happy to book in a meeting to go over anything that you may be struggling on. When working on the end point assessments if I needed help my skills coach would be happy to put in some time and go over anything needed.

I feel that the qualification has so far enabled me to perform better in my role and I feel that I am communicating better but also what I have learnt from the task sheets have helped understanding the other areas in the business and how they contribute to my role but also the wider picture involving the business and the impacts it has on that and therefore how it can impact me.

Yes

This is because there is support from all over the business who want you to succeed. As well as this there are a variety of opportunities Computacenter provides and helps you in developing your own personal development and helps to train you up. Also I would say that reaching out to other employees if you want to shadow or learn what they do, most of the time they are happy to help and will put some time with you in. Also with everyone being friendly and nice the overall culture feels great and makes you more motivated.