Apprentice-Business Support Review
at BT Group
Level 2 Apprenticeship
Business Operations, Project Management
Gosforth, Tyne and Wear
Review Submitted: February 2025
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My Role is in Project management and involves delivering a variety of products at scale to businesses and customers nationwide. We deal predominately in telecommunication products including Broadband, Fibre and Cloud telephony systems.
To what extent do you enjoy your programme?
5/5
I enjoy my Programme's structure, its format for learning and applying project management practices in the real-world framework. Working at BT in projects alongside the course greatly improves the experience of learning.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt to develop already existing skills and apply them in new ways. I've increased my knowledge of Project Management Theory and of technical aspects of Telecommunications.
Structure and Support
How well organised/structured is your programme?
5/5
Its very well organized and structured well. It fits with the job role and they feed into each other.
How much support do you receive from your employer?
5/5
I receive an excellent amount of support from my peers and Line Manager.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider also provides me with a great deal of support, my skills coach has regular 121's with great feedback on how to improve on my portfolio.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel that the qualification and training have helped articulate the methodology of Project Management through to the job role and so it feeds into helping my understanding of the processes and systems and protocols necessary to fulfil the role successfully.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
There are numerous activities that BT advertise for people to get involved with.
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
BT has a great support system, it has great sense of work satisfaction, it has excellent inclusivity and helps promote options for progression.
What tips or advice would you give to others applying to BT Group?
Research BT's products, their national and global impact as well as the scope of the role and where it can lead to.
