HR Shared Services Manager Review
at BT Group
Higher Level Apprenticeship
Human Resources
Bristol
Review Submitted: February 2025
Overall Rating
4.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a HR Shared Service manager and the service owner for on/offboarding for the whole of BT UK and ROI.
To what extent do you enjoy your programme?
4/5
I really enjoy the programme, building and enhancing my skills, however time is an issue - it is a big commitment to dedicate the time required.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes I have learned a lot about change and the theories and models used and organisational structures and who goals align to the company vision.
Structure and Support
How well organised/structured is your programme?
4/5
The organisation of the programme is good.
How much support do you receive from your employer?
3/5
My manager is very supportive, however as I've mentioned time is an issue as we are going through change and implementation of new systems. Trying to juggle everything is difficult and I have to be very flexible to meet the business needs of BAU.
How much support do you receive from your training provider when working towards your qualifications?
4/5
The support is there if I need it.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It really will help me.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes, there is a social committee that organises events and there is networking social events arranged for the building.
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
It's a great place to work and they really do invest in there staff.
What tips or advice would you give to others applying to BT Group?
Go for it, you won't look back!
