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Higherin
Department for Work and Pensions

Decision maker Review

at Department for Work and Pensions

Level 3 Apprenticeship

Logistics and Operations

Plymouth

Review Submitted: February 2025

Overall Rating

2.2 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

1.5/5 - Overview of Role
1/5 - Skills Development
2.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
2/5
Making decisions based on the outcome of a Universal Credit claimants Work Capability Assessment.
To what extent do you enjoy your programme?
1/5
Some if it was interesting in an abstract manner but was irrelevant to my day to day job role. I am not customer facing in any real role and do not work in a corporate setting.

Skills Development

Have you learnt any new skills or developed existing skills?
1/5
No.

Structure and Support

How well organised/structured is your programme?
4/5
Very well.
How much support do you receive from your employer?
5/5
Good support.
How much support do you receive from your training provider when working towards your qualifications?
2/5
Not that much compared to others. She was great when I was having meetings but did not have that many.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
1/5
Absolutely none. Not fit for my particular role. Would help recent school leavers or people who had never worked in a customer facing role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Not really.

Recommendations & Advice

Would you recommend Department for Work and Pensions to a friend?
Yes
Why?
Good perks, secure jobs.
What tips or advice would you give to others applying to Department for Work and Pensions?
No.
In This Review
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