Business Support Analyst Review
at Computacenter
Level 3 Apprenticeship
Computer Systems Engineering
Hatfield, Hertfordshire
Review Submitted: February 2025
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
3/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
I support my team in their day to day activities as part of providing support for the CyberArk application.
To what extent do you enjoy your programme?
3/5
I enjoyed the programme a lot as it gave me the opportunity to build on my technical skills which is something I was always interested in.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
I have learnt many technical skills along the way, this includes understanding various functionalities of the IT infrastructure we support.
Structure and Support
How well organised/structured is your programme?
2/5
My programme was fairly organised, at the beginning my progress was slow but then it picked up later on as I started to get more involved in the team.
How much support do you receive from your employer?
4/5
I received a lot of support from my employer in terms of attending all of my scheduled training courses as well as support when completing my projects that were part of my apprenticeship.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider was very supportive and encouraging and I felt very comfortable reaching out to my learning mentor if I ever needed to.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
My qualification significantly helped in building the skills I needed to complete my role. Perhaps if there were more technical qualifications to complete, it would further challenge apprentices.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I volunteer for the future talent team in my organisation, this includes being part of outreach event which highlight the apprenticeship opportunities available in my organisation.
Recommendations & Advice
Would you recommend Computacenter to a friend?
Yes
Why?
Computacenter are a great employer and very flexible, they are a great company to work for in terms of opportunity and having a good work-life balance.
What tips or advice would you give to others applying to Computacenter?
Be yourself and show that you are passionate about having a successful career.
