Business Analyst Review
at Computacenter
Higher Level Apprenticeship
Business Operations
Hatfield, Hertfordshire
Review Submitted: February 2025
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
4/5
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Skills Development
4.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As a Business Analyst apprentice at Computacenter, I have been assigned to enhance our GRC framework, with a particular focus on the service desk function. Each day, I participate in meetings to understand current processes thoroughly and to identify areas where improvements can be made.
To what extent do you enjoy your programme?
5/5
This apprenticeship has been an outstanding experience so far. I have enjoyed the opportunity to connect and collaborate with a wide range of colleagues, which has been the most rewarding aspect of the role.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Other than gaining technical knowledge, the most prominent improvement would by my communication skills.
Structure and Support
How well organised/structured is your programme?
4/5
I have been given a lot of freedom so may not have received the same amount of structure that other programs provide but help and guidance is always freely available so I would say it is a net positive.
How much support do you receive from your employer?
5/5
A tremendous amount, I speak to my liner manager and director multiple times a week so have any issues I encounter addressed almost immediately.
How much support do you receive from your training provider when working towards your qualifications?
4/5
A good amount of support, any questions I have can be addressed via email.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The frameworks and methodologies introduced to me through Firebrand training are essential to my role as a Business Analyst at Computacenter.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes their are, although I am based a good distance from the main office in Hatfield I have been invited to and attended several networking events alongside other non-work specific activities.
Recommendations & Advice
Would you recommend Computacenter to a friend?
Yes
Why?
Simply for the amazing, welcoming people alongside being able to partake in exiting work withing the IT industry. As an apprentice, I have found the Future Talents team to be exceptionally supportive – a special thank you to Sarah and Grace for their help.
What tips or advice would you give to others applying to Computacenter?
Simply to make an extra effort in preparing for the interviews and application tasks.
