Level 3 Information Communication Technician Review
at Computacenter
Level 3 Apprenticeship
Information Technology
Hatfield, Hertfordshire
Review Submitted: February 2025
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
-
Skills Development
4.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My day-today role involves configuring and repairing devices according to their SLA's. Devices are placed on shelves and I prioritise them by working on devices that have high SLA. I repair faulty components within the device and test it thoroughly before configuring it according to customer requirements
To what extent do you enjoy your programme?
5/5
I thoroughly enjoy my programme, it is filled with opportunities to learn
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt technical skills such as Configuration, troubleshooting, fault finding, and diagnosing devices
Structure and Support
How well organised/structured is your programme?
4/5
How much support do you receive from your employer?
4/5
I receive support from my manager by attending scheduled one-to one meetings, catch up sessions and being able contact them if I require support from them at any time
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a lot of support from the training provider, I have scheduled calls in monthly to track my progress and am able to contact them if support is required
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The skills that I have learnt throughout my apprenticeship has been vital in helping me perform better in my role, and has given me a better understanding of my role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are many activities which we are encouraged to attend at work, for example charity bake sales, apprentice community calls and networking events
Recommendations & Advice
Would you recommend Computacenter to a friend?
Yes
Why?
Computacenter have created a positive and friendly environment for apprentices in which they can grow and have access to countless of opportunities
What tips or advice would you give to others applying to Computacenter?
When applying put all qualifications and extra curricular activities you have on your CV. Try and stand out from other candidates by listing your best qualities and skills
