Disability Employment Advisor Review

Item: Disability Employment Advisor at Department for Work and Pensions
Rating: 5
Author: Anonymous

at Department for Work and Pensions

Higher Level Apprenticeship

Customer Service

Herefordshire

Review Submitted: February 2025

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

I advise colleagues who are supporting customers with health conditions and also directly advise customers with challenges faced due to their health conditions to look for work or stay in work.

To what extent do you enjoy your programme?

5/5

I am really enjoying it, it has provided new challenges and dimensions to my career.

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

I am currently working on Strategic Management project that has helped me to improve my confidence in working with internal and external stakeholders.

Structure and Support

How well organised/structured is your programme?

5/5

Very well organised.

How much support do you receive from your employer?

5/5

My line manager is very supportive and I also have a Sponsor and Mentor within my organisations who are really supportive.

How much support do you receive from your training provider when working towards your qualifications?

5/5

Very good support in place that is frequent and very well structured.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

Very well

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

There are lot of opportunities within DWP and Civil Service to explore and take advantage.

Recommendations & Advice

Would you recommend Department for Work and Pensions to a friend?

Yes

Why?

DWP provides great flexibility, learning and developing opportunities to people from all walks of life, it also provided inclusive working environment.

What tips or advice would you give to others applying to Department for Work and Pensions?

Please ask for a work experience opportunity or ask to shadow or have a chat with DWP colleague and you will surprise yourself. It all depends on you and your ambitions from a work place.

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