Project Support Officer Review

Item: Project Support Officer at Department for Work and Pensions
Rating: 4.4
Author: Anonymous

at Department for Work and Pensions

Higher Level Apprenticeship

Project Management

London

Review Submitted: February 2025

Overall Rating

4.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role

4/5 - Skills Development

4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

As a project support officer, I support the Benefit Realisation and Business Case Manager in maintaining records, booking meeting, updating plans and trackers, and liaising with internal and external stakeholders. Currently, I have been redeployed to a non-project role with Workplace Adjustment Team.

To what extent do you enjoy your programme?

4/5

I have enjoyed every bit of the programme as it covers all the areas that i wanted to develop myself for the future project role. I have also been preparing for my Functional Skills qualification along with this programme.

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

Yes. I have been able to learn various liks Leadership, Communication, Planning, Risk Management, Problem Solving, Governance, Quality Management, Project Scheduling and Scope, Team work and Stakeholder Management.

Structure and Support

How well organised/structured is your programme?

4/5

The course is well structured but more teaching is needed around the Agile approach of the project.

How much support do you receive from your employer?

5/5

I have received support from my employer with more than expected. My Line Manager and team have been helpful throughout the journey so far.

How much support do you receive from your training provider when working towards your qualifications?

4/5

I have received good amount of support from the training provider.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

4/5

It has boosted my confidence and helped in understanding the context of the project, Program and Portfolio as I was very new to this area. I hope I will be given opportunity to work within the project again as I have worked hard for the this Project Management apprenticeship.