work coach Review
at Department for Work and Pensions
Level 3 Apprenticeship
Customer Service
Barking, Greater London
Review Submitted: February 2025
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
2.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
On a daily basis, I conduct appointments with customers and update their workplan and see how their work searching is going.
To what extent do you enjoy your programme?
5/5
I enjoy it
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have developed better communication skills as well as listening attentively
Structure and Support
How well organised/structured is your programme?
3/5
I feel as thought i get support but sometimes it would be nicer to have a more structured timetable.
How much support do you receive from your employer?
2/5
i do not recieve as much support as i see that everyone is busy on a day to day basis that they are unable to support me as more
How much support do you receive from your training provider when working towards your qualifications?
1/5
i dont speak to my trainer very often.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
nope
Recommendations & Advice
Would you recommend Department for Work and Pensions to a friend?
Yes
Why?
I like how the role is helping and supporting people.
What tips or advice would you give to others applying to Department for Work and Pensions?
to be organised
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