Executive Officer Review

Item: Executive Officer at Department for Work and Pensions
Rating: 3.3
Author: Anonymous

at Department for Work and Pensions

Level 2 Apprenticeship

Finance

Pembroke Dock / Doc Penfro

Review Submitted: February 2025

Overall Rating

3.3 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3/5 - Overview of Role

2/5 - Skills Development

3.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

I check Universal Credit claims for errors by analysing data and interviewing claimants.

To what extent do you enjoy your programme?

1/5

Do not enjoy at all.

Skills Development

Have you learnt any new skills or developed existing skills?

2/5

Developed lots of existing skills like customer service
Learned new skills like case management, bespoke software, Universal Credit guidance and procedures

Structure and Support

How well organised/structured is your programme?

1/5

Very disorganised, unique presentation and platform, coaches changing, very alien to me.

How much support do you receive from your employer?

5/5

All that I need.

How much support do you receive from your training provider when working towards your qualifications?

5/5

All that I need, very good tutor now.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

2/5

I don't think it will, more of a refresher on skills I've already built up over 40 years in work.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

Sports, social, volunteering, team building.

Recommendations & Advice

Would you recommend Department for Work and Pensions to a friend?

Yes

Why?

Modern, very person-focused, great advancement opportunities.

What tips or advice would you give to others applying to Department for Work and Pensions?

Check the behaviours required for the role you are applying for, make sure you cover those behaviours during your assessments (interview, communications, pre-recorded interviews etc).

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