Executive Officer Review
at Department for Work and Pensions
Level 3 Apprenticeship
Customer Service
Luton, Bedfordshire
Review Submitted: February 2025
Overall Rating
4.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
matching customers into jobs
To what extent do you enjoy your programme?
4/5
very enjoyable
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt and developed new and old skills
Structure and Support
How well organised/structured is your programme?
5/5
very well structured
How much support do you receive from your employer?
5/5
great support
How much support do you receive from your training provider when working towards your qualifications?
5/5
i receive great support
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
it has helped improve my customer service techniques
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
yes we have wellbeing hour
Recommendations & Advice
Would you recommend Department for Work and Pensions to a friend?
Yes
Why?
Very good working environment
What tips or advice would you give to others applying to Department for Work and Pensions?
have an empathetic and friendly mindset because you need that working here
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