technician 1 Review
at Computacenter
Level 3 Apprenticeship
Information Technology
Stratford, Greater London
Review Submitted: February 2025
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I help customers with their laptops which my company provide and their company issued mobile phones
To what extent do you enjoy your programme?
4/5
I enjoyed my programme a lot from gaining IT knowledge to understanding customers better
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learned a lot of IT skills and have improved upon my customer service skills
Structure and Support
How well organised/structured is your programme?
4/5
my program is very well structured
How much support do you receive from your employer?
4/5
I received a lot of support whether it was time to do course work or giving me experience to learn something new
How much support do you receive from your training provider when working towards your qualifications?
4/5
my training gave me a lot of support and didn't confuse me
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
it gives me a better understanding of customers and how to interact with them
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
I believe there are some social events that take place
Recommendations & Advice
Would you recommend Computacenter to a friend?
Yes
Why?
because it is a good company to work for
What tips or advice would you give to others applying to Computacenter?
try and have some customer service experience before hand it helps
