ICT Technician Review
at Computacenter
Level 3 Apprenticeship
Information Technology
Hatfield, Hertfordshire
Review Submitted: February 2025
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My day to day role involves repairing and configuring devices to meet SLA's. Tickets are allocated through an internal platform and I spend my day sorting through these tickets and repairing devices with a high level of priority
To what extent do you enjoy your programme?
4/5
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learned how to repair, diagnose and configure different devices for customers
Structure and Support
How well organised/structured is your programme?
3/5
How much support do you receive from your employer?
3/5
One to one meetings can be scheduled regularly with managers and catch ups are put in when required
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There are social activities such as charity events, bake sales
Recommendations & Advice
Would you recommend Computacenter to a friend?
Yes
Why?
Computacenter have many opportunities for young individuals to grow and develop within the IT industry
What tips or advice would you give to others applying to Computacenter?
Put all qualifications and experiences on your CV
