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Higherin
Lidl

Customer assistant Review

at Lidl

Degree Apprenticeship

Exeter

Review Submitted: February 2025

Overall Rating

2.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

2.5/5 - Overview of Role
2/5 - Skills Development
2.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
3/5
In the first 6 months you will be a customer assistant, this involves working stock , working delivery , tills , supervising self checkouts, de carding and specialist roles such as bakery and freshness.
To what extent do you enjoy your programme?
2/5
Being a customer assistant isn't that enjoyable after learning everything but the uni programme is really good and knowing you will have progression up to management after the 6 months makes the current role worth it.

Skills Development

Have you learnt any new skills or developed existing skills?
2/5
People skills , time management, communication skills and presentation skills.

Structure and Support

How well organised/structured is your programme?
3/5
The communication between Lidl and the university hasn't been great and needs huge improvement however my store manager is amazing and has been on to ball to get my training done. The uni programme is really well structured and planned.
How much support do you receive from your employer?
2/5
My store managers have been very supportive but it is up to you to get that support when you need it.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I have a personal tutor i can contact anytime a long with my lecturer, it is up to you to make contact when needing support but it is there if you need it. The uni team also make sure my manager is following the right programme when we have our reviews.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
I dont think there is a heavy correlation between our qualification and current role however I imagine once I go up to management there will start to be a link between the both.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No

Recommendations & Advice

Would you recommend Lidl to a friend?
Yes
Why?
Great opportunities to progress , a fair salary and overall a good working environment. This apprenticeship is a amazing and rare opportunity which provides accelerated career progression alongside access to higher education without the debt.
What tips or advice would you give to others applying to Lidl?
As long as you work hard and try your best you will excel.
In This Review
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