A&H Client Service Delivery Specialist Review
at Aon
Higher Level Apprenticeship
Insurance and Risk Management
Chelmsford
Review Submitted: January 2025
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
4/5
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Skills Development
3.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role is assisting the brokers with internal and external stakeholders. I prepare contracts for clients and am involved in the placement process from the start to finish. I also complete invoices for clients and manage debts as well as monitoring underwriter funds.
To what extent do you enjoy your programme?
3/5
I have enjoyed learning the qualification content such as the exam work and assignment. It has been nice to learn about new areas of insurance such as liability insurances and also to consider the insurance law in place. Some things I didn't enjoy such as some tasks being reoccurring due to the fact I previously completed the L3.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have developed my confidence and become more confident as I have made more of a difference at the company. I have also built on my responsibility and become more important to the team.
Structure and Support
How well organised/structured is your programme?
3/5
The programme is well organised with a clear understanding of what I'm working on and picking up month by month. By using this has allowed it to do be better structured.
How much support do you receive from your employer?
3/5
My employer provided lots of support at the beginning of my apprenticeship and helped me understand what was to come. My team and manager allowed to balance my work alongside my apprenticeship.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Davies has helped support me with my coach answering all queries and providing me guidance in various scenarios. All workbooks and tasks have assisted and my coach has pointed me in the right direction.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I think my qualification has built on my skills and given me a broader understanding in insurance.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
There are extra-curricular activities available, however none that I attend. I have attended some professional networking events in the past.
Recommendations & Advice
Would you recommend Aon to a friend?
Yes
Why?
Aon is a very good company to work for with various opportunities and really good people.
What tips or advice would you give to others applying to Aon?
I would advise others to think about what pathway they want to go on and do something that interest them.
