Third Party Provisions advisor Review
at Department for Work and Pensions
Level 3 Apprenticeship
Customer Service, Logistics and Operations
London
Review Submitted: December 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Monitoring and improving the quality of the delivery of the service to claimants as well as supporting and training office colleagues to maximise outcomes from contracted and employment provisions. I am point of contact between providers and colleagues, and I oversee the provider delivery. I facilitate training sessions and coaching
To what extent do you enjoy your programme?
5/5
I am really enjoying the programme. I have the support of my manager and my team. My tutor is also very supportive and I feel very motivated. I am also getting involve in more opportunities within other business areas.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I developed communication skills. I feel more confident delivering workshops and training as well as organisational skills. I can manage my time better and I am able to prioritise my workload.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is well organised and easy to follow.
How much support do you receive from your employer?
5/5
My employer supports me all the time and encourages me to continue development myself and skills.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider is amazing. There are always there when I need them.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I think my qualitification will help me to perform at an outstanding level.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I am involved in sport events. I am part of a charity music band that works part of Help for Heroes charity.
Recommendations & Advice
Would you recommend Department for Work and Pensions to a friend?
Yes
Why?
Because it is a great place to work, learn and develop yourself.
What tips or advice would you give to others applying to Department for Work and Pensions?
To be themselves and be willing to learn and progress as there are so many opportunities available.
Universal Credit Review agent
at Department for Work and Pensions
- Level 3 Apprenticeship
- Swindon, Wiltshire
-
4
Administration Officer
at Department for Work and Pensions
- Level 3 Apprenticeship
- Dudley, West Midlands
-
2.3
Executive Officer
at Department for Work and Pensions
- Level 3 Apprenticeship
- Pontypridd CF37 5YN, UK
-
4.4
Administrative officer
at Department for Work and Pensions
- Level 3 Apprenticeship
- Dudley, West Midlands
-
3.9
