Trainer Assessor Review
at Southeastern Railway
Higher Level Apprenticeship
Teaching
Ashford, Kent
Review Submitted: November 2024
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Training new and existing train drivers or part of train services in train driver/shunter/shunt driver rules. I also facilitate driver instructor courses as well as enhancement days for qualified drivers.
To what extent do you enjoy your programme?
3/5
I do enjoy the apprenticeship as I'm learning new things on an almost bi-weekly basis. What I don't enjoy is some of the tasks which are given all at one time, some are extremely wordy - with work also being done at the same time is hard.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I never had much experience with training in a classroom before, so I have gained massive skills in being able to teach up to classes of 12 at a time, assessing, teaching and coaching (all 3 I now have a qualification in, too)
Structure and Support
How well organised/structured is your programme?
4/5
Very well structured and organised, yes.
How much support do you receive from your employer?
5/5
My line manager supports me greatly, it's purely the workload I'm having to sometimes deal with on my day job as well as an apprenticeship which is sometimes challenging.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Enough yes.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I do feel that once I have completed the workshops and gained the qualification and had experience from my line manager, that I will definitely perform to a higher standard.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
I'm involved with CIRO, (chartered institute of railway organisations), there are some company groups I'm a part of now, too. WIRE (women in rail empowerment) as well as a mental health group.
Recommendations & Advice
Would you recommend Southeastern Railway to a friend?
Yes
Why?
Fantastic place to work, where it doesn't matter what your school qualifications show, as long as you're hardworking and professional, you have a career for life.
What tips or advice would you give to others applying to Southeastern Railway?
Safety before anything else, customer service second, then everything else follows. If you have that mentality throughout, you'll be fine.
