Conductor Instructor Review
at Southeastern Railway
Level 3 Apprenticeship
Customer Service
Chatham, UK
Review Submitted: November 2024
Overall Rating
2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
2/5
-
Skills Development
1.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I am a train Guard and instructor. My main role is safe dispatch of the trains at stations and overall safety of the train. Also Customer Service and training up new Guards when they join they railway
To what extent do you enjoy your programme?
2/5
I enjoy the parts where I get to do Evidence that my managers have found for me to do to go towards my apprenticeship. The time given for the Apprenticeship i haven't enjoyed.
Skills Development
Have you learnt any new skills or developed existing skills?
2/5
On the Apprenticeship? A Little bit. At my Job Yes.
Structure and Support
How well organised/structured is your programme?
1/5
Not very good. Time not given, My Company doesn't give me the time to do it, but learnmore aren't helping with making sure i get that time and don't undestand how my Role at my job works
How much support do you receive from your employer?
1/5
A fair amount when I can get released.
How much support do you receive from your training provider when working towards your qualifications?
1/5
Hardly any, We meet every now and again and I feel like guidance isn't given and the One File system is awful.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
I feel like it will look good on an application and gives me some new knowledge.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No
Recommendations & Advice
Would you recommend Southeastern Railway to a friend?
Yes
Why?
Good Pay, Good Benefits, Good Room to grow your career and good work life balance
What tips or advice would you give to others applying to Southeastern Railway?
Think about the Job you're applying for and how much you want to help. be prepared for shift work
