Admin officer Review
at Department for Work and Pensions
Level 3 Apprenticeship
Customer Service
Hastings, East Sussex
Review Submitted: May 2024
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Answering customer queries and handling cases
To what extent do you enjoy your programme?
4/5
i enjoy learning new things. i find it exciting
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
yes
Structure and Support
How well organised/structured is your programme?
4/5
very organised and structured.
How much support do you receive from your employer?
4/5
i receive a lot of support from my employer.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a lot of support and often have meetings.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It has boosted my confidence and knowledge of customer service.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
no
Recommendations & Advice
Would you recommend Department for Work and Pensions to a friend?
Yes
Why?
It is enjoyable and you meet many great people
What tips or advice would you give to others applying to Department for Work and Pensions?
relax
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