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Higherin

General Manager Review

at Marstons

Higher Level Apprenticeship

Hospitality Management

Rotherham

Review Submitted: May 2024

Overall Rating

4.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role
4/5 - Skills Development
4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I run a pub for Marston's, doing admin work as well as being out front and serving our guests ensuring they have a brilliant experience to make memories.
To what extent do you enjoy your programme?
3/5
It's good, but hard to complete when running a busy business. The trainers are friendly and helpful. The business project isn't great for those who struggle to write long essays.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
I have developed my leadership skills, management styles as well as constantly adapting to different situations to be able to ensure the business runs smoothly.

Structure and Support

How well organised/structured is your programme?
5/5
Very well organised. Great modules and really key to developing and improving yourself to progress to the next level.
How much support do you receive from your employer?
4/5
A lot, always asking if I need help or there for ideas.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Always keep in touch, making sure I'm on the right track.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It's helped me massively in developing my skills and learning new skills as well. I have never not learnt anything new from my apprenticeships.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Not many, but the ones that are there are fantastic experiences that anyone would enjoy!

Recommendations & Advice

Would you recommend Marstons to a friend?
Yes
Why?
It's a good company to work for, the people are what make the business. In the last few years Marston's has made massive strides in improving employee work life and incentives/bonuses are constantly being improved.
What tips or advice would you give to others applying to Marstons?
Have the initiative to try something new and always be open to learning. Hard work and determination will allow you to drive and progress your career!
In This Review
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