2nd Assistant Review
at McDonald's
Level 3 Apprenticeship
Customer Service
Doncaster
Review Submitted: May 2024
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Making sure that food safety is 100% complete. Interacting with customers to make sure that they are satisfied and leave satisfied. Running shifts and managing people, ensuring everyone is kept safe and happy. Helping to manage the restaurants accounts in all aspects. Assisting the store manager.
To what extent do you enjoy your programme?
5/5
I enjoy the programme and the way that Lifetime has set it up. The ability to see your progress and what needs completing every month is very helpful and helps you to keep a calm frame of mind. It has been helpful to keep track of my development via of the job hours too.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt new skills about what how to deal with KPIs and the background of all other hospitality outlets. I have developed skills to do with people and how to manage people better and more efficiently. I have also learnt the theories behind leadership and leadership styles.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is well structured so that you can see where you are and if you are on track.
How much support do you receive from your employer?
5/5
I get 2 9 hour shifts a month to complete my tasks and also get support with other aspects of development that I need to do.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I have support from my training provider and have regular monthly meetings. I can also email my coach or use the message function on lifetime.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It gives me a better understanding on ways that I can improve within my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
No
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
It is a way to easily progress to management if that is a career path that suits you. It also has flexible working hours for those who need it.
What tips or advice would you give to others applying to McDonald's?
Keep an open mind and always look for progression opportunities.
