Application Support Analyst Review
at Barclays
Level 2 Apprenticeship
Information Technology
Glasgow
Review Submitted: May 2024
Overall Rating
1.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
1/5
-
Overview of Role
1/5
-
Skills Development
2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
1/5
My day to day role involves my job is to support the applications development team with the testing and deployment of application/software changes through the formal change management process. Pro-actively monitoring applications to capture potential issues at the earliest opportunity and I improve application support methods and standards across supported applications and resolve Incidents logged against applications within appropriate SLA’s
To what extent do you enjoy your programme?
1/5
the lack of support received and the mis-alignment of the role has left me very disappointed in the whole programme
Skills Development
Have you learnt any new skills or developed existing skills?
1/5
as the role I was assigned does not match with the Business Transformation course I was undertaking I have learned very little over the period
Structure and Support
How well organised/structured is your programme?
1/5
not at all well structured. senior leaders seem to have next to no awareness or interest in supporting those undertaking the course/apprenticeship. This means I was left alone to find my own way through it.
How much support do you receive from your employer?
1/5
as detailed previously I have received next to no support from my employer
How much support do you receive from your training provider when working towards your qualifications?
4/5
training provider has provided a lot of support through regular learning sessions, tutorials, and access to community resources
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
I do not feel the qualification will help at all in my current role. Hopefully it will in my next.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
yes
Recommendations & Advice
Would you recommend Barclays to a friend?
Yes
Why?
the company as a whole is a very good employer. They have excellent pay and conditions, look after your well being and provide loads of opportunity for development. However, I would not recommend Technology as a place to work given the lack of leadership and interest in my personal journey
What tips or advice would you give to others applying to Barclays?
give it a go!
