care coordinator Review

Item: care coordinator at Routes Healthcare
Rating: 4.9
Author: Anonymous

at Routes Healthcare

Level 3 Apprenticeship

Macclesfield, UK

Review Submitted: May 2024

Overall Rating

4.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role

5/5 - Skills Development

5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

On a daily basis, I complete rotas, take phone calls from social workers, staff, clients and other healthcare professionals. I deal with emails, monitor our online care planning system, visit clients, complete supervisions and appraisals with staff. Liase with local authorities, take on packages and speak to other healthcare professionals.

To what extent do you enjoy your programme?

5/5

I 100% love every part of my course, its helping me to progress in my career, I will have this behind me for the rest of my life and I'm learning a lot. I enjoy learning and talking a lot which is a great benefit as most of my course is speaking assessment's.

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

I have from my apprenticeship, most definitely. Although I have only been doing it for a short period of time, I feel I developed skills, this is logged in my journal. I have in particular looked more in the the care act and other health social care acts to develop.

Structure and Support

How well organised/structured is your programme?

5/5

I would say its highly structured and organized. My tutor is great, very accommodating. There's several different people now who have offered me support within the company. The one file in which we use is great, very straight forward and highly informative.

How much support do you receive from your employer?

5/5

I receive support from the training team and my manager if I requested it. My manager gets involved within the course and interacts on mine and my tutors meeting to review my progress. If I felt I needed added on extra support I would simply ask and be aware I would get the support I needed.

How much support do you receive from your training provider when working towards your qualifications?

5/5

I receive a high level of support I would personally say. As I have previously said very accommodating, very informative and cater to my work balance and schedules.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

I feel it will progress me in all aspects, managing staff and clients, rostering and the overall of my role. I have learnt a lot already. I can manage certain tasks or circumstances in a better way then I previously did.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

There's lots of other training courses we can join, for example a walking scheme took place last week for mental health week, there is constant activities to get involved in. We have a group website which everyone within the company can access to look up what we can join in on.