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Higherin
McDonald's

Shift manager Review

at McDonald's

Higher Level Apprenticeship

Hospitality Management

TS12

Review Submitted: May 2024

Overall Rating

3.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role
4/5 - Skills Development
3.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Ensuring good health and safety for crew and customers, problem solving and following and teaching procedures to staff. My job includes cash handling, and managing shifts and giving this support to other managers daily.
To what extent do you enjoy your programme?
4/5
I have enjoyed the program, especially due to the support I have received recently regarding my gateway date

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
I’ve learnt a lot about leadership styles and different models used thag I’d never heard of before

Structure and Support

How well organised/structured is your programme?
4/5
I think it’s well structured giving time to complete each task
How much support do you receive from your employer?
4/5
I receive good support from my employer
How much support do you receive from your training provider when working towards your qualifications?
5/5
I have received a lot of support in each area of my apprenticeship since my learning coach changed
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I think it helps me as I’ve learnt things I previously didn’t know that I can use at work day to day
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
No

Recommendations & Advice

Would you recommend McDonald's to a friend?
Yes
Why?
It’s a good business with lots of benefits and a good pay. I’ve learnt a lot of life skills since working here
What tips or advice would you give to others applying to McDonald's?
The McDonald’s values are key
In This Review
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