Crew trainer Review
at McDonald's
Level 2 Apprenticeship
Customer Service
Ashington, Northumberland
Review Submitted: May 2024
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Training members of staff
Dealing with customers (taking orders, complaints)
Working in kitchen.
Dealing with customers (taking orders, complaints)
Working in kitchen.
To what extent do you enjoy your programme?
4/5
I have just started the programme but I have enjoyed learning more of behind the scences aspect instead of just always working upfront.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
More on the business aspect of my store.
Structure and Support
How well organised/structured is your programme?
5/5
Very, I understand the layout of the website and exactly what activities I need completing. I can get intouch with my coach in multiple ways and he's always in contact.
How much support do you receive from your employer?
4/5
Always in contact with them through workplace or in store.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Alot of support, again always in contact. Dan even got a tutor to help me get my maths.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I have more information about hospitality and it will help me move up the career ladder.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes I belive they have a football team.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
Good wage
Flexible
Move up the career ladder
Flexible
Move up the career ladder
What tips or advice would you give to others applying to McDonald's?
Be yourself and be always be polite.
