Crew Member Review
at McDonald's
Level 3 Apprenticeship
Customer Service
Redcar
Review Submitted: May 2024
Overall Rating
3.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
4/5
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Skills Development
3/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I deal with customers on a day-to-day basis, sorting out complains and also making the products we serve to them.
To what extent do you enjoy your programme?
3/5
I do enjoy doing my apprenticeship however, sometimes I do feel like it’s too independent and would benefit from some more time with managers to help me
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I’m always learning new skills at work.
Structure and Support
How well organised/structured is your programme?
3/5
The programme seemed more structured in the start but at the moment doesn’t seem to be the same.
How much support do you receive from your employer?
3/5
I do receive support but I would prefer more
How much support do you receive from your training provider when working towards your qualifications?
4/5
When I see my coach I receive a lot of training which really helps
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It helps me get a better understanding of the place I work for.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
There sometimes are but not a lot
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
McDonald’s for me is the best place I’ve ever worked. I have made friends for life and on the whole I do find working there fun.
What tips or advice would you give to others applying to McDonald's?
Remember that it isn’t just all fun, there will be days where the work does get on top of you. However, if you care about what you do, the job will be easier for you and others.
