Crew member Review
at McDonald's
Level 2 Apprenticeship
Customer Service
Ashington, Northumberland
Review Submitted: May 2024
Overall Rating
2.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
2/5
-
Skills Development
2.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
2/5
My role is varied from bagging and handing out orders, taking orders and payments, making food orders and delivering customer care service
To what extent do you enjoy your programme?
5/5
I enjoy my apprentice program because it’s giving me a more detailed insight to hospitality and to support from my tutor is great!
Skills Development
Have you learnt any new skills or developed existing skills?
2/5
Customer skills have improved as well as working as part of a team
Structure and Support
How well organised/structured is your programme?
3/5
It’s quite unorganised within my store, I don’t get giving much time to complete my apprentice work at work so I mostly have to fit bits in at home however through lifetime it is very organised and really easy to get through to what I need
How much support do you receive from your employer?
1/5
Not a lot
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
It gives me more of a direction and service to provide giving my company’s status within hospitality
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
I think so
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
It’s good and helps improve skills alongside working
What tips or advice would you give to others applying to McDonald's?
Have fun with it
