Shift Manager Review
at McDonald's
Level 3 Apprenticeship
Hospitality Management
Newton Aycliffe
Review Submitted: May 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role as a shift manager is to help oversee day to day operations and run shifts. My responsibility when running shifts is to ensure the safety of my staff and customers are met and to oversee the overall metrics and operations of the shift.
To what extent do you enjoy your programme?
5/5
I am throughly enjoying my program and would strongly recommend it. I have learnt many things that can be adapted and applied to many different aspects and roles.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt many new skills and developed existing skills.
I have a greater understanding of leadership and the different types there are and how to motivate my staff to the best they can be.
My skills of being a manager have also improved greatly.
I have a greater understanding of leadership and the different types there are and how to motivate my staff to the best they can be.
My skills of being a manager have also improved greatly.
Structure and Support
How well organised/structured is your programme?
5/5
I would say it’s well organised, I haven’t had any issues with my program and I have been able to find help and support well.
How much support do you receive from your employer?
5/5
I receive all the support I need and they are willing to help whenever they can.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I would say I receive a lot of support. I know that if I need it I can ask whenever.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel more comfortable and confident in my role thanks to this program and training provider
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We have crew events we can go to and we help do find for our charity, RMHC
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
It’s a great place to work and I have a great team to help support me when needed. My needs are looked after
What tips or advice would you give to others applying to McDonald's?
Be yourself, and don’t be afraid to try.
