Shift manager Review
at McDonald's
Level 3 Apprenticeship
Hospitality Management
Wellington, Somerset
Review Submitted: May 2024
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I work within a fast food chain where I serve hundreds of customers a day. This means I also have to run an efficient team to allow for the intake we do.
To what extent do you enjoy your programme?
5/5
I really enjoy my programme as it allows me to push myself even further and think about things in a deeper way than I usually would.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt many new things during this apprenticeship. That allows me to be the best manager I can be. But also the behind the scenes in order for the store to work
Structure and Support
How well organised/structured is your programme?
5/5
My programme is very well structured and fits around my day to day job effectively which allows for me to feel comfortable doing both learning and work.
How much support do you receive from your employer?
5/5
My employer gives me the best support I need. I am allocated days of study and have a instore coach that is there any point of the day to help and answer questions.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider Erol is amazing at what he does, he always has the best answers to my questions but also pushes my knowledge further. We have regular catch up sessions that allow for us to work towards the end point assessment.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Personally I think the learning I do links perfectly to my job role and every shift I run I always think about what I’ve learnt and how I can use it in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
We get involved in raising money for the Ronald McDonald charity and this is done through many ways.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
It’s a very flexible job that allows for you to enjoy life and work. It also has good progression routes and for young workers that’s always a good thing.
What tips or advice would you give to others applying to McDonald's?
My tips would be to ensure you are a customer facing person if not then the job might not be for you. The whole aim of the job is to serve customers.
