Branch Manager Review
at Nationwide
Higher Level Apprenticeship
Banking
Sunderland, UK
Review Submitted: May 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As Branch Manager, my primary job is to lead team to deliver excellent customer service, ensuring they proactively promote relevant products and services, while following both internal and regulatory policies and procedures are followed.
To what extent do you enjoy your programme?
5/5
Very enjoyable, all modules are designed to look at how your organisation currently operates and encourages you to make enhancements which I find very motivational.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
The key skill I have learned and continuing to develop is self-awareness, and the impact that individual actions have on the wider team. Preparation and subsequent reflection around this area is a continuous cycle.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is very well structured, the weekly sessions follow logically and support learning.
How much support do you receive from your employer?
5/5
Feel well supported as I both get the time required to complete the work, and also brilliant support by other functions/departments within the organisation, especially when reaching out for specialist support and guidance.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Fully supported
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The qualification definitely improved my performance, it has increased my knowledge skills and behaviour within my existing role and I now approach any tasks/activities from multiple different angles to get the best solution.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
As managers, we are encouraged to attend external networking events
Recommendations & Advice
Would you recommend Nationwide to a friend?
Yes
Why?
As a mutual organisation, they are predominately a customer focused organisation that allows them to take a greater focus on helping people/individuals instead, not just profit.
What tips or advice would you give to others applying to Nationwide?
My key tips would be make sure you maintain a positive mindset, are continuously focussed on doing the right thing for the right reasons, challenge appropriately while maintaining a risk-based grounding.
