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Lloyds Banking Group

Customer Service Advisor Review

at Lloyds Banking Group

Level 2 Apprenticeship

Finance

Ludlow

Review Submitted: April 2024

Overall Rating

3.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role
3/5 - Skills Development
3.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Serving Customers, Promoting Digital First
To what extent do you enjoy your programme?
4/5
Loved it

Skills Development

Have you learnt any new skills or developed existing skills?
3/5
Lots of new skills in my apprenticeship, and learning to reflet

Structure and Support

How well organised/structured is your programme?
3/5
Very Organised
How much support do you receive from your employer?
3/5
So much support
How much support do you receive from your training provider when working towards your qualifications?
3/5
Lots, she is there whenever i need her
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
So much better, learning to reflect on everything i do and why i do it.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Yes, charity work, networking events and i always put myself forward

Recommendations & Advice

Would you recommend Lloyds Banking Group to a friend?
Yes
Why?
Good career oppurtunities, lots of company perks, great team
What tips or advice would you give to others applying to Lloyds Banking Group?
Explore options, think long term
In This Review
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