Microsoft Operations Apprentice Review

Item: Microsoft Operations Apprentice at Softcat
Rating: 3.8
Author: Anonymous

at Softcat

Level 3 Apprenticeship

Software Engineering

London, UK

Review Submitted: April 2024

Overall Rating

3.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3/5 - Overview of Role

3/5 - Skills Development

4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

3/5

I am on the Microsoft Operations Team and my day-to-day role is supporting our company wide teams with their paperwork for their clients from the operational perspective of resolving issues for any of their queries and assisting the paperwork and documents for our Account Managers for their clients.

To what extent do you enjoy your programme?

3/5

I really enjoy this programme as it has enabled me to really excel in my skills and career. I have been able to build upon my current skills as well as learn lots of new skills and techniques for how to be around within the workspace.

Skills Development

Have you learnt any new skills or developed existing skills?

3/5

I have developed my communication skills varying for internal and external clients. Learning the different styles of communications. I have learnt a lot of digital skills and have learnt how to navigate new tools that I use within my team for my role.

Structure and Support

How well organised/structured is your programme?

4/5

My programme is well organised with a good management structure to keep the programme running smoothly and keeping it convenient for us.

How much support do you receive from your employer?

4/5

I receive amazing and a lot of support from my employer. Constant check ins to make sure I am doing okay and allowing me to be flexible with balancing my studying as well as learning the Job. They make sure I am working in a way that is convenient for me and provide constant recognition and incentives that increase my productivity and motivation and willingness to keep learning and work.

How much support do you receive from your training provider when working towards your qualifications?

3/5

I receive good support form the training provider. I have mentors that I can reach out to if I need some guidance and I receive good informative structure to how to do well and excel within the programme.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

4/5

Good. I have learnt a lot from the training I have been provided from my training provider as I learnt lots of new skills around IT and Business that I have been able to implement into my role. I have also been able to develop a lot of my current skills like communicating and my time management which ahs really helped me towards my role.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

Softcat (my work place) has a lot of professional networking events that take place and constant events to endorse our services and products. This is a good time to meet our clients but to also meet protentional clients. There are also many Social events to bond everyone together and to celebrate our hard work. This helps a lot with our productivity but also is a nice gesture to show that the company embraces our achievements and hard work.

Recommendations & Advice

Would you recommend Softcat to a friend?

Yes

Why?

Softcat is an amazing and the best place to start your career. Whether it is starting your career or whether you are choosing for a change of careers. Softcat is the best place to work. A lot of investments goes into the employees at Softcat. We are really taken care of and a lot of thought goes into taking care of our well beings. The management teams highly empathise with the hard work everyone does. Softcat allows you to be who you are. Softcat is a great place to work with the flexibility that is offered around working to employees. We are able to navigate our work around to how it is convenient for us to work. Softcat has a really good working environment as they care about their employees which makes everyone productive and happy when working which creates a good atmosphere when at work.