business admin Review

Item: business admin at Babington
Rating: 4.6
Author: Anonymous

at Babington

Level 3 Apprenticeship

Customer Service

Ipswich

Review Submitted: April 2024

Overall Rating

4.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

3/5 - Skills Development

4.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

I work for the local authority in the planning department as an admin officer, day to day i am on the front line for the members of the public, answering calls and emails.

To what extent do you enjoy your programme?

5/5

i enjoyed my programme, it gave me a good insight into customer service and the skills required.

Skills Development

Have you learnt any new skills or developed existing skills?

3/5

I believe i have developed my confidence and communication within the workplace.

Structure and Support

How well organised/structured is your programme?

5/5

The programme is well structured/organised, I have meetings regular with my instructor where he would then set the work.

How much support do you receive from your employer?

5/5

I received lots of support from my employer, they were there for any questions i needed to ask.

How much support do you receive from your training provider when working towards your qualifications?

5/5

I received enough support from my training provider, as i mentioned we often had meetings to discuss any questions. he was also excellent at replying to my emails for when i had questions.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

3/5

Recommendations & Advice

Would you recommend Babington to a friend?

Yes

Why?

Babington were excellent for me, they really helped me achieve my goal. It wasn't all just coursework, we had online classrooms where we got to meet others in the department.