CUSTOMER SERVICE ADVISOR Review
at Babington
Level 2 Apprenticeship
Customer Service
Wallsend
Review Submitted: April 2025
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
taking calls from customers whi may be experincing an issue with our services, as well as maybe wanting to purchase somthing.
To what extent do you enjoy your programme?
5/5
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
i am more confident in myself and talking to new people.
Structure and Support
How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
5/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
we have reviews every couple months to see our progress , what we have done well and what we need to improve on.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend Babington to a friend?
Yes
Why?
so far through my apprenticeship i have been supported with anything i need help or guidance with.
What tips or advice would you give to others applying to Babington?
be truthful, if you need help just say don't feel embarrassed.
