Resource planner Review
at Softcat
Level 3 Apprenticeship
Business Operations
Marlow, Buckinghamshire
Review Submitted: April 2024
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
4/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I work as a Resource Planner within Engage a services department, I am responsible for supporting the Solutions Design team to deliver high-quality IT infrastructure and services to our customers. I proactively allocate and organise incoming projects to the best resource, ensuring that the workload is balanced across the available team members and that customer deadlines and expectations are met. I also liaise with other departments, such as Sales and Delivery, to ensure smooth communication and coordination throughout the project lifecycle from scoping to bookings to invoicing.
To what extent do you enjoy your programme?
3/5
I love gaining real world experience while studying putting the theory we study into practice.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
My communication skills are being developed day in and day out as well as my IT skills.
Structure and Support
How well organised/structured is your programme?
5/5
Very clearly organised in a easy to use website.
How much support do you receive from your employer?
5/5
Management and the internal learning and development team are regular available upon request alongside weekly support meetings.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Monthly 1-2-1 sessions with my training provider and by weekly group training sessions. Can request more time if needed.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
My qualification helps me better understand how my business runs and make it easier to plan and understand resource requirements.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I get involved regularly with extra curricular activities with my company. I go to women's football weekly, end of Quarter drinks, we have team nights outs regularly. There are also opportunities to get involved in company networking events such as a Tough Mudder, Golf Day and hiking trips.
Recommendations & Advice
Would you recommend Softcat to a friend?
Yes
Why?
Such as supporting and friendly company
What tips or advice would you give to others applying to Softcat?
Be honest, be yourself, show off your personality
