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Higherin
Nationwide

Member Representative Review

at Nationwide

Level 2 Apprenticeship

Banking

Edinburgh

Review Submitted: April 2024

Overall Rating

3.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
3/5 - Skills Development
3/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I make sure the branch is balanced from the day before, work with cash handling, registering bereavements and POA's, complete savings appointments and open savings account. Order cash collections, service ATM's, help train other staff, complete training myself. Help with completing and logging complaints/feedback.
To what extent do you enjoy your programme?
4/5
I had a great tutor and was given the time to study, however, was relied upon to come to branch on some of those days in order to help which did have an impact

Skills Development

Have you learnt any new skills or developed existing skills?
3/5
I have learnt many new skills and developed a lot of already existing skills, but I would have hoped for more

Structure and Support

How well organised/structured is your programme?
3/5
The program was well structured and I really enjoyed it. But, once it was complete, there was nothing further offered by Nationwide to continue to progress
How much support do you receive from your employer?
3/5
I was give study time, but as mentioned before, I was relied upon to help in branch on some of those days also.
How much support do you receive from your training provider when working towards your qualifications?
4/5
If i had any questions my tutor was always very helpful, quick responses and very clear.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I dont feel what I did was all that specific to what I do on a day to day basis, I think it over qualifies me for the role I am in now
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
There isnt any

Recommendations & Advice

Would you recommend Nationwide to a friend?
Yes
Why?
The people in branch and that I work with are really good
What tips or advice would you give to others applying to Nationwide?
I think its a great place to work and they do care about improving things, so apply if you want to work for somewhere that cares
In This Review
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