Service Manager Review

Item: Service Manager at Department for Work and Pensions
Rating: 4.7
Author: Anonymous

at Department for Work and Pensions

Level 3 Apprenticeship

Information Technology

Blackpool, Lancashire

Review Submitted: April 2024

Overall Rating

4.7 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role

4/5 - Skills Development

4.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

I manage a team who maintain access to software systems

To what extent do you enjoy your programme?

5/5

I love the fact i am learning new skills and pushing myself everyday to be a better me

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

I have learnt lots of new skills, I have learnt more about governance and projects, areas i have not worked in before. i have also learned better management skills to work with my team.

Structure and Support

How well organised/structured is your programme?

5/5

The program is really well organised. I can work at my speed when i have the availability. With all the resources and support I need

How much support do you receive from your employer?

4/5

My Manager has been really supportive as has the department I work in.

How much support do you receive from your training provider when working towards your qualifications?

5/5

I speak to my coach regularly and I can contact her at any time i need more support. Patricia Cousins has been brilliant she has made the course so enjoyable